ELECTRONIC COMMUNICATION OF MEDICAL INFORMATION

For the purpose of this document Complete Immigration Medical Centre will be referred to as ‘CIMC’

 All results will require password to open

 What we will use your email for

1) In the case that you request your medical report, we will email a copy of the report to you at the provided email address. 

2) In the case of non-urgent abnormal results CIMC will email a copy of the report to you so you may review it with your family doctor. You will also receive a phone call informing you that an email has been sent with medical results. In the event that you do not answer the call a voice mail will be left informing you the email has been sent. Please note that should you wish to review the results received by email with the Panel Doctor you may contact our office to book an appointment. 

3) Abnormal results which may be emailed to you will include ONLY non-urgent/minor chest x-ray results and kidney function tests which are mildly abnormal. HIV/Syphilis results will NEVER be sent by email. Urgent or critical results will NEVER be sent by email. 

 

Your responsibility:

1) You are responsible for informing us should your email or phone contact change.

2) You are responsible for providing your correct email address and phone number

3) You are responsible for checking your voicemail for messages left by CIMC to inform you that medical results have been emailed to you.

4) You are responsible for checking your "Junk Mail" for emails from CIMC

 

CIMC will use reasonable means to protect the security and confidentiality of information sent and received using email. However, because of the risks outlined below, we cannot guarantee the security and confidentiality of electronic communications: 

• Use of electronic communications to discuss sensitive information can increase the risk of such information being disclosed to third parties. 

• Despite reasonable efforts to protect the privacy and security of electronic communication, it is not possible to completely secure the information. 

• Employers and online services may have a legal right to inspect and keep electronic communications that pass through their system. 

• Electronic communications can introduce malware into a computer system, and potentially damage or disrupt the computer, networks, and security settings. 

• Electronic communications can be forwarded, intercepted, circulated, stored,or even changed without the knowledge or permission of the Physician or the patient. 

• Even after the sender and recipient have deleted copies of electronic communications, back-up copies may exist on a computer system.

 

 PATIENT ACKNOWLEDGMENT AND AGREEMENT: 

I acknowledge that I have read and fully understand the risks, limitations, conditions of use, and instructions for use of the selected electronic communication. I understand and accept the risks outlined in this consent form, associated with the use of the services in communications with the Physician and the Physician’s staff. I consent to the conditions and will follow the instructions outlined above. I acknowledge and understand that although encryption software generally be used as a security mechanism for electronic communications, it is possible that communications with the Physician or the Physician’s staff using the services may not be encrypted. I agree to receive communication from the Physician or the Physician’s staff using these Services with full understanding. 

 

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What Our Patients Say About Us

  • Nice and fast service, Very friendly staff and neat and clean unit. I was in and out within 30 minutes!!! Overall it was very good experience
    -M.S.